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CFPB Bulk Publications

Order FREE Consumer Financial Protection Bureau Publications.

The Consumer Financial Protection Bureau is a 21st century agency that implements and enforces federal consumer financial law and ensures that markets for consumer financial products are fair, transparent, and competitive.

You may download publications by clicking on each title. Adobe Acrobat Reader is required to view the publications and is available for download at:http://get.adobe.com/reader

In most cases, you may order up to 200 free copies of each publication. All publications are free from the CFPB. If you need larger quantities, contact aroybal@gpo.gov

For single copies or small quantities, place your order for pueblo.gpo.gov.

Please allow 3-4 weeks for delivery.

Voluntary Industry Guidance Publications

Voluntary Industry Guidance


Click on the plus sign in the table below to view details of each publication or its subtopics.

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Advisory for financial institutions on preventing and responding to elder financial exploitation
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Advisory for financial institutions on preventing and responding to elder financial exploitation
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This Advisory includes a spectrum of voluntary best practices to help financial institutions protect their older account holders from elder financial exploitation.
Available: as pdf
Language: English
Cost: Free
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Choosing a trusted contact person can help you protect your money
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Choosing a trusted contact person can help you protect your money
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This guide for consumers explores how designating a trusted contact can help consumers protect their money without giving up control over their finances.
Available: in print, as pdf
Language: English
Cost: Free
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Financial institutions can help prevent elder financial exploitation with alerts to trusted contacts
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Financial institutions can help prevent elder financial exploitation with alerts to trusted contacts
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This advisory shares voluntary recommendations for financial institutions to help them prevent financial exploitation of older account holders with alerts to a trusted contact person.
Available: as pdf
Language: English
Cost: Free
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Older Americans are not alone in the fight to stop financial abuse.
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Older Americans are not alone in the fight to stop financial abuse.
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This consumer advisory features tips on how older adults can work together with their bank or credit union to prevent fraud.
Available: in print, as pdf
Language: English
Cost: Free
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Recommendations and report for financial institutions on preventing and responding to elder financial exploitation
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Recommendations and report for financial institutions on preventing and responding to elder financial exploitation
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These voluntary recommendations are designed to help financial institutions prevent elder financial abuse and intervene effectively when it occurs. The Bureau invites financial institutions to consider these recommendations as they assess their own current practices.
Available: as pdf
Language: English
Cost: Free
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Report and Recommendations: Fighting Elder Financial Exploitation through Community Networks
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Report and Recommendations: Fighting Elder Financial Exploitation through Community Networks
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This report describes the Bureau-initiated convenings that have sparked the creation of new networks or have enhanced existing elder fraud prevention and response networks. The lessons learned from these pilot convenings can help other communities develop networks that improve coordination and collaboration between responders and service providers to protect older people from financial harm.
Available: in print, as pdf
Language: English
Cost: Free
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Reporting of Suspected Elder Financial Exploitation by Financial Institutions
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Reporting of Suspected Elder Financial Exploitation by Financial Institutions
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This Advisory urges financial institutions to report to the appropriate authorities when they suspect an older adult is the target of elder financial exploitation. The Advisory provides information about federal and state law changes.
Available: as pdf
Language: English
Cost: Free
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Suspicious Activity Reports on Elder Financial Exploitation: Issues and Trends
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Suspicious Activity Reports on Elder Financial Exploitation: Issues and Trends
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This report identifies key patterns revealed in Suspicious Activity Reports (SARs) on elder financial exploitation filed by financial institutions with the Financial Crimes Enforcement Network (FinCEN) from 2013 to 2017.
Available: in print, as pdf
Language: English
Cost: Free
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