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Consumer Protection Publications

You'll find helpful tips about preventing identity theft and avoiding scams and frauds, consumer purchases, problems and filing a consumer complaint, consumer protection laws, along with many other useful topics.

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We found 4 publications for "Consumer Protection" category

Know Your Rights: Credit Discrimination is Illegal
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See how you are protected under federal law when you borrow money or apply for credit.
Available: in print, as pdf
Languages: English and Spanish
Cost: Free
Protecting Residents from Financial Exploitation: A Manual for Assisted Living and Nursing Facilities
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This manual helps staff of long-term care facilities prevent, recognize, and report elder financial exploitation. The guide features a detailed list of warning signs of financial abuse and a model protocol that facilities can use to protect older adults. Family caregivers and service providers can learn about preventing financial exploitation of vulnerable older facility residents.
Available: in print, as pdf
Language: English
Cost: Free
Submit A Complaint
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This brochure explains to consumers how to submit a complaint to the CFPB. Includes contact information and the issues that we are taking complaints about.
Available: in print, as pdf
Languages: English and Spanish
Cost: Free
Unwrapping Gift Cards. Know the Terms and Avoid Surprises
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This brochure explains the rights consumers have when it comes to gift cards. It also explains what to do if you give or get gift cards.
Available: in print, as pdf
Language: English
Cost: Free

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